“For a number of years Benchmark Property Management managed my rental unit which was used as a crew house. During that time [the] employees did an excellent job of managing and maintaining my home. At no time did I have any concerns about the care of my rental unit.
A number of years later I approached [Benchmark] about renting one of their units to someone coming to work in the Yukon from another country. [They] went well beyond what was expected to make the rental comfortable and welcoming for the whole family”